Data Protection Policy

499bad's Privacy Policy — Your Data, Our Responsibility

Find out how your personal data is collected, used, and kept secure. At 499bad, we believe transparency is the best privacy policy.

Updated: January 2026 Language: Bengali SSL Secured

Encrypted

All your data is secured with SSL

Personal Control

You stay in control of your data

Not Sold

We never sell your data to third parties

Audited

Regular security audits are conducted

The Core Pillars of Privacy Protection

A quick overview of the privacy principles 499bad follows to protect your data.

Protection

Industry-Standard Security

Every transaction and piece of personal data is protected with 256-bit SSL encryption and advanced firewalls.

Privacy

No Third-Party Data

Your personal information is never sold or transferred to advertising companies or unauthorized third parties.

Control

Your Rights Over Your Data

You can request to view, correct, or delete your data at any time by reaching out to our support team.

Cookies

Transparent Cookie Policy

We use cookies solely to improve your experience. You always have the option to manage your cookie preferences.

Retention

Defined Retention Period

Your data is retained only for as long as necessary. After account closure, it is deleted in accordance with our data retention policy.

Support

24/7 Privacy Support

Our support team is available 24/7 to assist with any questions or concerns related to data protection.

1. Introduction

When you use the 499bad website and platform, you provide us with certain personal information. This Privacy Policy Explains how we collect that information, why we use it, who we share it with, and what rights you have.

499bad believes your privacy is a fundamental right. That's why we only collect what's necessary, store it with the highest level of security, and keep you in control at all times.

By registering on or using 499bad, you are considered to have accepted this Privacy Policy. If you have any objections, please discontinue use of the platform and contact us.

This policy applies to: Across all 499bad digital channels, including the website, mobile app, live chat, and email communications.

2. Information We Collect

499bad collects the following types of information:

A. Information collected directly from you:

Data Type Example Reason
Identity Information Name, date of birth, national ID number Age & Identity Verification (KYC)
Contact Information Email, phone number, address Account Management & Communication
Financial Information BKash/Nagad number, bank account Processing Deposits & Withdrawals
Login credentials Username (encrypted password) Account Security

B. Automatically Collected Information:

  • Device Information: Device type, operating system, browser type and version.
  • Log Data: IP address, login timestamps, and browsing activity.
  • Location Information: Approximate geographic location (IP-based).
  • Cookies & Tracking: Session cookies, preference cookies (see the cookies section for details).

C. Information Collected from Third Parties:

  • Transaction confirmation data from payment gateways.
  • Risk assessment data from fraud detection services.
  • Identity verification data from KYC verification services.

499bad never stores your full card number or bank PIN. Payment details are processed directly through a secure payment gateway.

3. How We Use Your Information

499bad uses your information only for the following legitimate purposes:

  • Account Management: Registration, login, password reset, and profile updates.
  • Service Delivery: Operating betting, gaming, lottery, and other platform services.
  • Transaction Processing: Accepting deposits and processing withdrawals.
  • Identity Verification: Completing the KYC process and preventing fraud.
  • Customer Support: Addressing your questions and resolving complaints.
  • Security: Detecting suspicious activity and ensuring account security.
  • Legal Obligation: Meeting regulatory requirements.
  • Improvement: Improving platform experience and service quality.
  • Marketing: Sending relevant offers and promotions with your consent.

Please note: You can opt out of marketing emails or notifications at any time through your account settings or by contacting our support team.

4. Who Your Information Is Shared With

499bad does not sell your personal information. However, data may be shared with certain third parties in the following circumstances:

  • Payment Providers: Relevant transaction information shared with bKash, Nagad, or your bank to process deposits and withdrawals.
  • KYC Service Providers: Authorized verification agencies for confirming your identity and age.
  • Security Partners: For fraud detection and prevention services.
  • Legal Authorities: Government or regulatory bodies in cases of court orders or legal obligations.
  • Technology Partners: Cloud hosting and server service providers for platform operations.

All third-party partners are bound by strict confidentiality agreements with 499bad and may only use your data for specified purposes.

499bad never sells or rents your data to advertisers, data brokers, or any unauthorized third parties.

6. Security Measures

499bad uses industry-leading technology to protect your data:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Database Encryption: Sensitive data is stored in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized access.
  • Regular Audits: Regular penetration testing conducted by independent security experts.
  • Access Control: Only authorized personnel can access specific data.

You have a role to play too: Use a strong password, keep 2FA enabled, and report any suspicious activity to us immediately.

7. How Long We Retain Your Data

499bad does not retain data longer than necessary. As a general rule:

  • Account Information: For the duration the account is active and up to 5 years after closure (as required by law).
  • Transaction Records: Up to 7 years after account closure for legal purposes.
  • Support Contact: Up to 2 years after last contact.
  • Log Data: Up to 12 months.
  • Marketing Data: Deleted immediately upon withdrawal of consent.

Once the designated period has elapsed, data is securely deleted or irreversibly anonymized.

8. Your Rights

As an account holder on 499bad, you have the following rights:

Right to Access Data

You can request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted under certain circumstances.

Right to Restrict Processing

You may request that your data be used only in a limited capacity in certain situations.

Data Portability

You can request to receive your personal information in a structured format.

Right to Object

You can object to your data being used for marketing purposes.

To exercise your rights: support@499bad.imEmail us or reach out via live chat. We'll respond within 30 business days.

9. Children's Privacy

499bad is an adult gaming platform. We strictly do not collect or store personal data from anyone under the age of 18.

Age verification is mandatory at registration. Proof of age documents must be submitted during the KYC process. If a minor is found to have created an account, it will be immediately closed and all collected data will be deleted.

If you believe a minor is using 499bad, please contact us immediately.

10. Policy Changes

499bad may update this Privacy Policy as needed. For significant changes, you will be notified in advance via email or platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

The date of each version will be noted at the top of the page so you can stay informed about the latest changes.

11. Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@499bad.im
  • Live Chat: Chat icon at the bottom-right corner of the platform.
  • Support Hours: 7 days a week, 24 hours a day.

We typically respond within 24–48 hours. Complex matters may take up to 30 business days.

To learn more: Our FAQ Page and Responsible Gaming View page.

Join a Safe and Trusted Platform

499bad respects your privacy. Register today and enjoy gaming in a safe, secure environment.

বাংলা